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Privacy Policy

Assure Roof Surveys Privacy Policy 

Assure Roof Surveys Scotland is committed to protecting your privacy and handling your personal data securely and transparently.

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1. Information We Collect

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​We may collect:

  • Name

  • Property address

  • Email address

  • Telephone number

  • Information provided via enquiry forms, email, or phone

  • Photographic and technical survey data relating to your property

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2. How We Use Your Information

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Your data is used to:

  • Respond to enquiries

  • Provide quotations and services

  • Carry out roof surveys and produce reports

  • Communicate regarding appointments, findings, and follow-up services

  • Meet legal, regulatory, and insurance requirements

 

We do not sell or share personal data for marketing purposes.

 

3. Use of Property Images

 

We may use anonymised property images captured during surveys for website content, case studies, or social media promotion. Images will not include street names, property numbers, or any information that could identify the property owner or address.

 

4. Legal Basis for Processing

 

We process personal data under:

  • Performance of a contract

  • Legitimate business interests

  • Compliance with legal obligations

 

5. Data Storage and Security

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All personal data is stored securely and accessed only by authorised persons. Survey data and imagery are retained only for as long as necessary for business, legal, or insurance purposes.

 

6. Sharing of Information

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Data may be shared only where necessary:

  • With professional advisers (e.g. insurers or legal advisers)

  • Where required by law or regulatory authorities

We do not share data unnecessarily.

 

7. Your Rights

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You have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion where legally permissible

  • Object to or restrict processing

  • Complain to the Information Commissioner’s Office (ICO)

 

8. Cookies and Website Use

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Our website may use essential cookies to ensure functionality and improve user experience.

 

9. Contact

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For questions regarding this policy or your data, please contact us using the details on our website.

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